What to Expect From a Pest Control Inspection

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Houston & Austin Green Pest Control

Having pests can be really stressful and, at times, downright scary. But your pest control inspection with Natran won’t be. Here’s what to expect from us:


When you contact us, you’ll be greeted by one of our friendly team members. Let them know what your problem is and they’ll be happy to schedule a home/business property inspection or treatment for as soon as possible.

In most cases, our GreenPro certified sales representatives will be able to identify your issue over the phone. They’ll talk you through a plan of action, including the services and treatments you need. From there, they’ll work with your schedule to help schedule your service with one of our expert technicians who will take care of your pest problem.

In some cases, we might not be able to identify your problem over the phone - this is especially common if you have a rodent or termite issue. That means one of our sales reps will come out to your home to find out which pests you have and let you know how Natran plans to tackle them. Once the pests and treatment plan are identified, we’ll get you booked in with one of our technicians as soon as possible based on your availability. 

You can contact us over the phone at 281-4-NATRAN (281-462-8726) or fill out our contact form and a member of the Natran family will get in touch with you in less than 24 hours.

Coming out to see you

The day before we arrive, you’ll receive a text message or email service reminder from us. On the day of your treatment, the technician will give you a call and a heads up about 30 minutes prior to arrival. We pride ourselves on being punctual, so you can expect us to be right on time.

Our technicians are GreenPro & QualityPro certified - they’re the real deal. Your assigned technician will explain everything to you, from the problem itself to prevention and treatment. Think of your technician as your personal pest guru and feel free to ask them about any questions or concerns you may have at ANY service visit! They’re always happy to help.

To see who might be helping you, take a look at our Meet the Team page.

Green solutions

You can always expect environmentally-conscious, effective solutions from Natran.

We first look at how pests can be prevented through our knowledge of their behaviors, what attracts them, and even their life cycles. Then, one of our technicians will carry out a treatment that will eliminate your pests as quickly as possible.

Our technicians are experienced and knowledgeable and will be able to remove or eliminate your pests quickly and effectively. Our services come with a 100% satisfaction guarantee. That means that we know you’ll be happy with the result - from the initial inspection to year-round service visits. Our goal is to be your pest protection provider for as long as you own your home!

All of our treatments are guaranteed green. That means that we don’t use harsh chemicals and our treatments are kind to people, pets and the planet. We also do our very best to only ever eliminate the pests that you have, looking after beneficial insects and pollinators such as birds, bees and butterflies.


After signing your new service agreement, you’ll be asked to provide your card for payment in our safe, secure payment portal. Our auto-pay service means that you don’t need to worry about remembering to pay for your recurring pest control. We also accept ACH or checks and cash at the time of the service delivery.

We accept all of the major credit cards (Visa, American Express, Discover & Mastercard). Natran is a green pest control company with branches in Houston and Austin, Texas. We prevent and eliminate pests for individuals and businesses with our green solutions. To find out more about Natran, click here.

Office Hours
MON 8am - 5pm
TUE 8am - 5pm
WED 8am - 5pm
THU 8am - 5pm
FRI  8am - 5pm
SAT  Closed
SUN Closed
Service Areas
12460 Northwest Fwy
Houston, TX 77092
5246 Burleson Rd #206
Austin, TX 78744
TPCL #0838309
We're here to help!
Natran © 2021 - 
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Lockstep Media
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